AGENTIC SOFTWARE DEVELOPMENT CASE STUDY: MANPOWER INDUSTRY
Xamun empowers a crewing agency to rapidly deploy a service management platform, reducing development timelines from months to mere weeks
The client, a 32-year-old crewing agency company provides specialized crew change services. They reached out to Xamun to build a custom service management platform for their maritime industry customers. The software is meant to streamline processes and documentation for visa processing, transportation logistics, and compliance management.
The client faces operational inefficiencies and technical limitations in managing crew changes for maritime clients. Manual data entry and transcription processes consume excessive time and introduce frequent human errors, while reliance on third-party organizations (e.g., embassies) for document filing creates unpredictable delays. Technically, the company lacks digitized workflows to automate their specialized processes, and existing software fails to capture their unique operational requirements, hindering scalability and compliance.
Key Challenges
Operational Inefficiency - Manual data handling and embassy-dependent document processing slow response times.
Human Error - High risk of inaccuracies in critical visa applications and crew documentation.
Technical Limitations - No tailored software to digitize proprietary workflows or integrate with external stakeholders. Previous systems hanged causing delays
These issues threaten service quality, client satisfaction, and compliance with maritime regulations.
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Xamun.AI delivered a custom crew management platform with 172 pages/features, addressing operational inefficiencies and technical limitations through agentic software development. The solution modernized legacy workflows while introducing role-based apps to streamline crew change processes.
Some Key Features
Role-Based Apps are developed including a Driver App and a Backend Web App
OCR & Document Automation - AI-powered scanning of passports, visas, seaman’s books, and other documents, auto-populating databases to eliminate manual entry.
Legacy Modernization - Migrated existing software to a cloud-native architecture, preserving critical workflows while adding scalability
The platform transformed fragmented processes into a unified, AI-driven ecosystem, improving efficiency, accuracy, and compliance while future-proofing the client’s operations.
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